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Slackervaara
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Joined: Nov 03, 2007
Posts: 126

PostPosted: Fri Feb 15, 2008 11:21 pm Reply with quote

If I add a sponsor banner in a Fancy newsletter I can see the banner, when I view the newsletter prior to send in the web browser. But after sending the newsletter the banner does not show up at all in Thunderbird, but is a broken image in Outlook.
 
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Guardian
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Joined: Jul 18, 2005
Posts: 397

PostPosted: Sat Feb 16, 2008 6:17 am Reply with quote

This may be due to security restrictions on the mail client side.
For example Outlook 2007 will not show any images in any email until you add the sender to your 'trusted' list in the mail client.
I know Montego did look at this a while ago and made some changes - are you using the latest version?
 
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Slackervaara
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PostPosted: Sat Feb 16, 2008 6:32 am Reply with quote

I am using version 01.03.01, which I think is the latest. In Thunderbird nothing is shown of the banner, but in Outlook there is a red cross, where it should be. It is possible to show the banner in the e-mail, if HTML-code is used though.
 
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montego
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Joined: Feb 12, 2005
Posts: 1399

PostPosted: Sat Feb 16, 2008 8:15 am Reply with quote

The issue is that your banner image links in the advertising or banner module are not fully qualified. They need to have the full "http://....".

See this post here: http://montegoscripts.com/ftopicp-1020.html#1020

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“To err is human, but when the eraser wears out ahead of the pencil, you’re overdoing it.”
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Slackervaara
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Posts: 126

PostPosted: Sat Feb 16, 2008 10:57 am Reply with quote

Many thanks! I changed to the fully qualified link to the banner and it's working normally now.
 
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Guardian
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Joined: Jul 18, 2005
Posts: 397

PostPosted: Sat Feb 16, 2008 12:04 pm Reply with quote

Thanks for letting us know.
I had actually forgotten about that Smile
 
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